“We are focused on helping clients navigate their options, trying to protect that continuity of care.”

- Kerri Lenderman, Chief Executive Officer -- MedicareCompareUSA.com

IFG welcomes Kerri Lenderman, Chief Executive Officer for MedicareCompareUSA.com, into the podcast studio. IFG's director of Sales and Marketing, 🎤 Matthew Murray, gets to the heart of MedicareCompareUSA's unique niche in the Medicare industry, highlighting the need for change in the healthcare system—the driving force behind their business model. MedicareCompareUSA is an insurance agency and a call center that serves as the Medicare insurance helpline for medical providers. 

Kerri Lenderman shares her perspective, "We do believe there's a lot of noise happening in the marketplace. Patients are pulled left and right by marketing firms, financial advisers, and advertisements on TV. Especially right now, during the Annual Enrollment Period. It's confusing. In the market, there are dozens of plans. Most seniors have a tough time comparing plans side by side. When you consider their care team and the medications they are taking, whether or not they travel, and budget concerns, where do they start? What I see is that most seniors are asking their providers. Why wouldn't that make sense? The insurance they are buying is covering the services from those healthcare providers. In this business model, we started working directly with primary care physicians. Then, as hospital systems were acquiring primary care physicians, we turned our attention to the health systems. And in the last dozen years, we formed strong partnerships with large health systems that cross multiple state boundaries."

MedicareCompareUSA.com understands the most critical relationship in healthcare is between the patient and their healthcare provider. Their mission is to protect the relationship between doctor and patient by giving seniors the information to compare and enroll in Medicare plans accepted by their physicians and hospitals.

Kerri shares that MedicareCompareUSA also works with regional health systems and small community hospitals and has expanded to include medical groups and societies. On the road visiting the Medicare Association of Georgia, Kerri explains that they are rolling out the system to their constituents. "We are focused on helping clients navigate their options, trying to protect that continuity of care."

Kerri shares some history of working within the hospital system and knowing the mentality of the provider space, hospitals, and physicians. She shares that Paul Gauthier, Founder and Chairman of the Board at MedicareCompareUSA, was a former hospital administrator who understood the mindset from the perspective of a CFO. What's driving the delivery system, and how MedicareCompareUSA can help patients navigate and protect the patient-provider relationship. 

Kerri shares that physicians appreciate their services because of the retention value: "Providers call it stickiness. How do we create stickiness with our patients?"

MedicareCompareUSA is changing the healthcare landscape. Their agents have the training, knowledge, and experience to help seniors find the correct Medicare plans accepted by a healthcare provider in their area. One of IFG's most valued partnerships, we could not be more excited to spotlight this incredible business model and celebrate its exponential growth. 

Click the link below or subscribe to our YouTube channel to watch this and other Innovative Interviews and learn from the best in the business. Let's Grow! 🌱

#teamifg #innovativefinancialgroup #medicarea #medicareagents #medicareagentsuccess.