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Innovative Interview with Humana

September 04, 20243 min read

In the dynamic landscape of the insurance industry, staying ahead means continuously adapting and diversifying product offerings to meet the evolving needs of clients. A recent discussion hosted by Adam Rees of Innovative Financial Group, featuring Humana's Channel Development Director, Matt Leitterman, and Retail Sales Leader, Steven Farmer, sheds light on why diversification, particularly in Medicare Supplements (Med Supp) and Dental, Vision, and Hearing (DVH) plans, is crucial for today's insurance agents.

Medicare Supplement, commonly known as Medigap, plays a pivotal role in today’s health insurance spectrum. With the industry undergoing rapid changes, Matt Leitterman emphasized the necessity for agents to have versatile tools like Med Supp in their arsenal. Med Supp plans fill the significant coverage gaps left by Original Medicare, covering costs that go beyond routine care, particularly in catastrophic health events. This robust coverage framework gives clients peace of mind knowing they’re well-protected, a crucial selling point for agents.

While Med Supp focuses on medical expenses, it does not cover dental, vision, and hearing (DVH), which are equally critical for comprehensive health management. Steven Farmer highlighted the integration of DVH plans alongside Med Supp policies, allowing clients to tailor their health packages fully. This modularity in health plans enables clients to choose essential add-ons, enhancing their coverage to include preventive care and treatments in dental, vision, and hearing—areas often overlooked in basic health plans.

One of the standout features of Med Supp plans is their stability and flexibility. Unlike other insurance products that may vary year over year, Med Supp policies offer consistent benefits, ensuring clients know what to expect and can plan their healthcare without unwelcome surprises. Furthermore, DVH plans provide additional flexibility, enabling agents to market these plans to a broader age group, thereby widening their client base.

Humana not only focuses on offering comprehensive insurance products but also ensures that agents are well-equipped and incentivized. With competitive pricing, household and automatic bank draft discounts, and no application fees, Humana's Med Supp plans are designed to attract a wide client base. Additionally, the potential for significant commissions and bonuses, especially with quarterly incentives, makes selling these plans financially rewarding for agents.

To support agents in effectively selling these diversified products, Humana provides access to sophisticated tools such as the Sunfire quoting tool and the Vantage enrollment portal. These platforms streamline the enrollment and management processes, making it easier for agents to offer tailored solutions to their clients. Training and support are readily available through Humana's MarketPOINT University and the dedicated sales team, ensuring agents have the knowledge and skills needed to succeed.

As the insurance industry evolves, so do the needs of clients. By diversifying their product offerings with Med Supp and DVH plans, agents can provide more comprehensive, customizable, and client-centered solutions. Humana's commitment to supporting agents through competitive products, financial incentives, tools, and training reflects a forward-thinking approach that benefits both clients and agents alike.

Insurance agents looking to expand their portfolio and enhance their service offerings would do well to consider the robust options and support provided by Humana. In doing so, they not only meet the diverse needs of their clients but also position themselves for greater professional success in a competitive industry.

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Adam Rees

Adam Rees - Innovative Financial Group

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You've got questions, we have answers. Whether you are a consumer looking for coverage, or an agent wanting to join our team, we can make it happen. Click here and fill out the form. Our team will be in touch.

2022 Innovative Financial Group | All Rights Reserved | Terms & Privacy